Isle of Wight · The island Telecom name, 36 years
Smart. Simple. Connected.
Phone systems, structured cabling, WiFi, CCTV, connectivity and marine communications, installed and supported by the people who actually turn up. Based on the Isle of Wight, working across the mainland and at sea. No call centre, no hand-offs.
Independent. Not a franchise, not a reseller with a local-sounding name.
Full-stack: one team for phones, cabling, WiFi, CCTV, connectivity and marine.
Trusted with hospitals, schools and cruise ships, where downtime isn't an option.
Hosted phone systems · UK-wide
We programme every extension, menu and message before your phones leave us. You plug them in and they work, wherever you are in the UK. On the Island, we'll fit it for you.
A 15-minute call: how many people, which numbers, and how calls should flow.
Extensions, ring groups, menus, voicemail and out-of-hours messages set up and tested before anything leaves us.
Yealink handsets posted to you pre-programmed, labelled with each person's name and extension.
Plug each phone into your network and it connects itself. We stay on the line while you test and switch your numbers over.
Plain-English contracts
Some providers tie businesses into contracts that run five, even eight years, with renewals and exit fees tucked away in the small print. We don't work that way.
Terms that fit the job, agreed up front. Never a five or eight-year lock-in.
Length, monthly cost, notice period and what happens at the end, set out in plain English in your quote.
We remind you before your term ends instead of quietly rolling you onto another long contract.
We'd rather keep you because the service is good, not because the contract won't let you leave.
Who we are
The island Telecom name has been installing phone systems on the Isle of Wight for 36 years. It started as a family business run by Jamie's dad, and is run today by Jamie as Island Telecom Ltd. We specialise in turnkey communications for businesses on the Isle of Wight and beyond. We design and install bespoke, on-premises telephone systems (a personal alternative to rigid, plug-and-play boxes) alongside structured cabling, WiFi, CCTV, broadband and dedicated leased lines.
When you call, you speak to someone who knows your site. We're independent on purpose: it means faster answers, no jargon, and a team that's still here next year, not a call centre reading from a script.
Based on the Isle of Wight, we work wherever you need us: across the Island, on the mainland and on board ships worldwide.
What we install & support
Sectors we serve
Reliable systems for staff collaboration, service delivery and day-to-day connectivity.
BEasy-to-manage systems for schools, colleges and universities, built around safeguarding requirements.
CDependable comms for hospitals, clinics and care homes, where every call matters.
DRobust, future-ready systems for vessels, crews and shore-side operations.
EGuest WiFi, phone systems and connectivity that stay out of the way and just work.
FSite-wide guest WiFi, reception phones and CCTV, ready for a full August weekend.
GClubhouse phones, pontoon WiFi, CCTV and marine radio support.
HCall queues, callbacks and recording so patients always get through.
IPhones, WiFi and telecare lines that work around the clock.
JOne system from the pro shop to the bar, plus WiFi and CCTV.
2027 PSTN switch-off
The UK's old analogue and ISDN phone network switches off on 31 January 2027. It's not just phones. Card machines, alarms, door entry and lift lines on copper can stop working too. If your business is still on a traditional line, you need a plan before one's made for you. We can adapt your existing system to run on the new digital lines, often without the cost of a full replacement, or install a fresh system if you'd prefer a clean start. We also provide 4G/5G backup so you're never caught out.
What customers say
"This Company provides excellent service, products high-end, brilliant to deal with, I would highly recommend."
Mandy White · Google Review"We are loving our new phone system and the service that goes with it. The initial installation was a smooth transition from our old system with plenty of instruction on how it all works. The after care is spot as Jamie is always there to answer any queries or tweek things to suit our needs here at J A Dempsey Civil Engineering."
Steve, J A Dempsey Civil Engineering · Google Review"We have used Jamie and Island Telecom for all of our telephone needs for many years. Jamie is the most helpful and lovely person, and offers a very efficient and professional service. We wouldn't use anyone else!"
Tracy Morfee · Google Review