Phone Systems
Queues, callbacks and recording
Callers hear their place in the queue instead of an engaged tone, missed calls are flagged for a callback, and calls can be recorded for training and disputes. More on phone systems →
Out of hours
Messages that point patients the right way
Separate messages for lunch, evenings and bank holidays, including emergency dental advice, switched automatically on a schedule.
WiFi
Patient WiFi kept apart from clinical systems
A separate waiting-room network that never touches your practice software or imaging. More on WiFi →
Telephone Lines
Card machines and alarms ready for 2027
Payment terminals and alarm lines checked and moved to digital before the 31 January 2027 switch-off. Take the free switch-off check →
CCTV
Reception, car park and stock rooms
Discreet cameras with remote viewing, planned around patient privacy. More on CCTV →
