Hosted phone systems · UK-wide
A hosted business phone system with no box in the cupboard. We set up every extension, menu and message for you, post your phones pre-programmed, and you simply plug them in. Keep your existing numbers, take calls on your desk phone, mobile or laptop, and get support from engineers who know your setup.
How it works
Most of the work happens before your phones arrive, so switching over takes minutes, not a day of disruption.
A 15-minute call: how many people, which numbers, and how calls should flow.
Extensions, ring groups, menus, voicemail and out-of-hours messages set up and tested before anything leaves us.
Yealink handsets posted to you pre-programmed, labelled with each person's name and extension.
Plug each phone into your network and it connects itself. We stay on the line while you test and switch your numbers over.
What you get
We move your existing business numbers across, so customers call the same numbers as always.
Your business number on your mobile, laptop or PC, so you stay reachable wherever you're working.
Calls answered in order, ringing the right people, with a callback offered instead of an engaged tone.
Record calls for training and disputes, and see missed, answered and busy times at a glance.
Make and take business calls from Teams, and see who's calling from your customer records.
Calls answered and routed when your team can't, with transcripts and summaries after each call.
Yealink desk phones, cordless handsets for staff on the move, and headsets, all pre-programmed.
New starter, holiday cover or a new message? Tell us and we change it remotely, usually the same day.
Runs in the cloud with nothing to fail or upgrade on site, and fully digital ahead of the 2027 switch-off.
Wherever you are
Hosted phones work anywhere with a decent internet connection, so we supply them to businesses right across the UK. Before anything is posted we check your broadband is up to the job, and if it isn't we'll tell you and can supply a business broadband connection too.
On the Isle of Wight, or just prefer someone on site? One of our engineers will fit and test everything for you, and show your team how it all works.
Plain-English contracts
Some providers tie businesses into contracts that run five, even eight years, with renewals and exit fees tucked away in the small print. We don't work that way.
Terms that fit the job, agreed up front. Never a five or eight-year lock-in.
Length, monthly cost, notice period and what happens at the end, set out in plain English in your quote.
We remind you before your term ends instead of quietly rolling you onto another long contract.
We'd rather keep you because the service is good, not because the contract won't let you leave.
Questions
No. Your phones arrive already programmed. You plug each one into your network socket or router and it connects itself. We stay on the phone with you while you test it.
Yes. We move your numbers across from your current provider and agree the switch-over date with you, so calls keep coming in.
Most business broadband is fine. We check your connection before we post anything, and recommend an upgrade only if it's genuinely needed.
Call or WhatsApp us. Most problems are fixed remotely. If a handset is faulty, we send a replacement, programmed and ready to plug in.
Yes. Tell us and we'll add the user and send a pre-programmed handset, or set them up on the mobile app straight away.
