Business Telephone Systems · Isle of Wight

Business telephone systems for the Isle of Wight, on-premise or cloud, whichever actually suits you.

We install and support business telephone systems for companies across the Isle of Wight, from Ryde and Cowes to Newport, Sandown and Ventnor. Yeastar P-Series systems, Yealink handsets and the Linkus app, fitted and supported by our engineers. We're not tied to one platform, so the recommendation is based on your site, not our commission.

Yealink desk phone, Yeastar Linkus app on a mobile and laptop, and a headset, one phone system across every device

Why us

Independent advice, not a sales script.

Most providers only sell the platform they're tied to. We install and support both on-premise and hosted systems, and tell you plainly which fits your site, because the commission's the same either way.

Every system we install today already runs on the digital network, so the 2027 PSTN switch-off is one less deadline to think about. And when something needs changing, it's an engineer who already knows your setup, not a call centre.

What's included

Everything a modern phone system should do

01

On-Premise Systems

A system that lives on-site, giving you full control and no ongoing dependency on your internet connection for dial tone.

02

Hosted / Cloud VoIP

No box on the wall, managed and updated for you, work from anywhere on the Linkus app. More on VoIP

03

AI Receptionist

Answers, routes and takes messages when your team can't, with call transcription and summaries.

04

Number Porting & PSTN Migration

Existing numbers carried across, migration planned so there's no dead air during the switch.

05

Support & Maintenance

Reprogramming, moves, adds and changes, handled by the people who installed it.

Handsets & features

The kit on the desk, and what it does

Handsets

Yealink desk phones, DECT cordless and headsets

Matched to how each person works, from reception consoles to cordless handsets for staff who are always on the move.
Call handling

Queues, ring groups and auto attendant

Callers reach the right person first time, with out-of-hours routing set to your opening times.
Recording

Call recording and voicemail to email

Useful for training, disputes and making sure no message gets missed.
Mobile

Linkus app for mobile and desktop

Your 01983 business number on your mobile or laptop, so you can take calls on site, at home or on the ferry.
Lines

SIP trunks and number porting

Calls carried over your internet connection, with your existing numbers kept. About SIP trunks

2027 PSTN Switch-Off

The old phone network is closing. Here's exactly what happens next.

The analogue and ISDN network closes nationally on 31 January 2027. If your business is still on a traditional line, here's what a straightforward migration with us actually looks like.

1

Free line review

We check what you're on now and what's actually affected. Some sites need more work than others.

2

Migration plan

Adapt your existing system to the digital lines, or install fresh if you'd prefer a clean start. Your call.

3

Switch, without the drama

Numbers ported, 4G/5G backup available so a dropped line never means a dropped business.

4

January 2027

The old network switches off nationally. Businesses who plan ahead don't notice the day it happens.

Packages

Three common starting points

Every site's different in team size, cabling runs and current setup, so we scope the actual number after a quick look, not before.

Island Business Complete

Phones + connectivity, 5–15 users

Best for: most established businesses

  • Hosted or on-premise, whichever we recommend after survey
  • Broadband or leased line review and upgrade
  • Basic WiFi coverage check

Full Site Package

Phones, connectivity, CCTV and WiFi as one project

Best for: one project, fully sorted

  • Everything in Island Business Complete
  • CCTV (4–8 cameras)
  • Full WiFi coverage
  • One survey, one quote, one invoice

Reviews

What customers say about their phone systems

★★★★★

"We are loving our new phone system and the service that goes with it. The initial installation was a smooth transition from our old system with plenty of instruction on how it all works. The after care is spot as Jamie is always there to answer any queries or tweek things to suit our needs here at J A Dempsey Civil Engineering."

Steve, J A Dempsey Civil Engineering · Google Review
★★★★★

"We have used Jamie and Island Telecom for all of our telephone needs for many years. Jamie is the most helpful and lovely person, and offers a very efficient and professional service. We wouldn't use anyone else!"

Tracy Morfee · Google Review

FAQs

Business telephone systems: your questions

How much does a business telephone system cost on the Isle of Wight?

It depends on the number of users, the handsets you need, any cabling, and whether you go on-premise or hosted. We visit, look at your site and give you a fixed written quote, so there are no surprises.

Can I keep my 01983 numbers?

Yes. We port your existing numbers across to the new system and plan the switchover so calls keep coming in throughout.

Do I need a new phone system for the 2027 switch-off?

Not always. Many existing systems can be adapted to run on digital lines. We'll check what you have in a free line review and tell you plainly whether it's worth keeping.

Should I choose an on-premise or a cloud phone system?

On-premise suits sites that want full control or where broadband isn't dependable. Hosted (cloud) suits teams spread across sites or working from home. We install both, so we'll recommend whichever fits.

Do you support phone systems you didn't install?

Yes. We regularly take on support for existing systems and can keep a legacy system running while you plan what comes next.

Which parts of the Island do you cover?

All of it, from Ryde, Cowes and Newport to Ventnor, Freshwater and Yarmouth. See areas we cover.

Related services on the Isle of Wight

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